FAQ

  • What does an "Organised" Event Mean?

    We often use the term “organised” event. As we can make our items for any route we classify an “organised” event as something more than 250 people participated in and took the same route. Eg Chicago Marathon

  • Can I make this from Strava / MapmyRun or Garmin?

    Yes! Often customers take their own route in these instances we need access to see the route they have taken. This is as simple as sharing a link to the route from any popular route tracking app or website. This includes but isn’t limited to Strava, Mapmyrun, Garmin.

  • What is a GPX or KML file?

    GPX and KML files are just files that contain geographical information on a route (click here if you really want to know how it all technically works). We use these to exactly match the route to our maps. You will have the ability to export these files from routes you have recorded.

  • I participated in a virtual event, can you make a route map of this?

    Yes! We can use any of the following to create your route map. A link from Strava, MapMyRun, Garmin etc. Alternatively, we can work from GPX or KML files and if needs be a screenshot.

  • Can you really make you route maps for "any" route?

    Yes, we aim to please. If for whatever reason we are unable to find the route (generally events pre 2000 are trickier) we will offer you 100% of your money back guaranteed.

  • I can't find exactly what I want can you make it for me?

    We will certainly try, one of the advantages of making all our items to order is that we can and do change things for customers. If you have any special requests just contact us and one of our team will work with you to see what we can do.